Privacy Policy

1. Your data and Find Water

In this Privacy Policy you will find all information about the use we make of the personal data of our customers and users.

To maximize your experience with Find Water, we respect your privacy and are committed to respecting the legislation on the protection of the privacy of our users data and to treating this data only for the purposes identified, as well as ensuring that these data are taken care of with total security. They will not be used for other purposes that are not communicated here.

The Find Water team reserves the right to update or modify its privacy policy at any time in order to adapt it to legislative changes.

2. Collection and Processing of Personal Data

Find Water is responsible for the collection and processing of the personal data of its customers and users in compliance with the legal obligations applicable in this matter.

This collection is made through various interactions, such as when you provide us with your data by subscribing to our newsletter; when you look for our services on our pages; when you give us consent to receive push notifications on your mobile device; when you accept our terms and conditions and to participate in a promotional action; to publish your photos on our platforms or on our social networks; when you accept the cookies used on the website, among others. This help us to present a variety of relevant information about our available services and offers.

However, Find Water team will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent.

Without prejudice to the provisions of the previous paragraph, Find Water reserves the right to use the data collected in the database as a result of using the service for purposes exclusively associated with studies, analyzes and processing, in partnership or not with research entities and development or other private companies, always safeguarding the anonymity of the client company, the names and identifications of people included in the same database.

The data collected in the database as a result of the use of the service may be kept until the end of the period during which the invoice can be legally contested or the payment claimed or for periods that may be legally defined for the purposes of investigation and legal actions of a criminal nature. The data may be processed directly by Find Water or by entities subcontracted for this purpose.

In order to guarantee the security of the service, Find Water reserves the right to monitor the performance and quality of this same service, in order to detect any technical failures, transmission errors, threats, viruses, hacking and other vulnerabilities of security, however, exercising no human control over the content of the transmitted information.

3. Types of data collected

Find Water collects personal data from customers and their employees, applicants, users, suppliers, website visitors, app users and job candidates.

The personal data collected may include: name, address, telephone number (landline and/ or mobile phone), e-mail address, among others.

The nature of the information we collect will depend, for example, on the services that are being ordered or promoted.

4. Purpose of Treatment

The previously identified data is intended for:

• Provision of the requested service;
• Customer relationship management and evaluation;
• Adapting the service to the customer’s needs;
• Improvement and evolution of the service, studies, analyzes and processing, in partnership or not with research and development entities or other private companies;

Also, your personal data will be processed by Find Water for the following communication purposes:

• Sending requested information regarding products and services;
• Own marketing initiatives such as newsletters, promotions and information related to the business and the commercial relationship with Find Water;
• Clarification of issues and other customer / user support initiatives.

5. User’s Rights

We are committed to respecting the confidentiality of your personal data and guaranteeing you the exercise of your rights.

Under the terms of the law, the user is guaranteed the right to withdraw, at the email address geral@gisgeo.pt, at any time, his consent for the processing of data for the indicated purposes, whenever the treatment is carried out based on the consent.

The exercise of this right does not invalidate the treatment carried out until that date based on the consent previously given.

The user has the right to submit a complaint to a supervisory authority, namely the National Data Protection Commission, in case of failure by Find Water to comply with its privacy obligations.

In addition, you can at any time ask to stop receiving our communications for marketing and advertising purposes.

6. Data Retention

Users personal data will be kept for the period of time necessary for the purposes of collecting it.

7. Changing the Privacy Policy

The present terms of treatment of personal data can be changed at any time and without prior notice in order to adapt it to legislative changes. These changes will be duly posted on Find Water website.

8. Use of Cookies

This website uses cookies to improve its service. Some cookies are essential to guarantee the features provided and improve the user experience.

9. Social Media

We encourage users to connect to Find Water social networks, but we are not responsible for their privacy and security policies.

We recommend analyzing the policies and terms and conditions of these social networks, in order to find out about your use of your personal data, as well as their treatment.

10. Account and associated data deletion

To delete your account and personal data, you can send an email to geral@gisgeo.pt